Our technical and billing teams are professional, cooperative and respond on time. Reach us by phone, WhatsApp, live chat or ticket, and speak to someone who can actually fix the problem.
Support is not a call centre reading a script. These are the things we do for clients every day at no extra cost.
Send us your existing host details and we move your sites, databases, emails and DNS with no downtime and no migration fee.
We generate the CSR, handle the verification paperwork and install the certificate on your server, whichever authority you choose.
On managed plans we handle OS and control panel updates, security hardening, firewall configuration and performance tuning.
SPF, DKIM, DMARC and reverse DNS configured properly so your business mail reaches the inbox rather than the spam folder.
Daily and weekly backups on most plans, with one-click restores, and we will run the restore for you if you would rather not.
Local billing in PKR, invoices for your accountant, and a billing team that answers questions about upgrades and renewals directly.
For anything urgent, phone or WhatsApp is fastest and reaches an engineer directly. For anything that needs a record, such as a migration request or a billing query, open a ticket from your client area so the whole history stays in one place.
Our support is based in Lahore, so you are talking to someone in your own time zone who understands local payment methods, PKNIC processes and Pakistani connectivity.
Call our UAN, message us on WhatsApp, or open a ticket from your client area. Someone is always on.