Google WorkspaceGoogle Meet Support
Meeting Guides & Resources

Google Meet Support

Get expert Google support tailored for your business needs. From setup to troubleshooting, creativeON is here to make your Google Workspace experience smooth and hassle-free.

Meet limits by planINCLUDED
Business Starter100 participants
Business Standard150 + recording
Business Plus500 + attendance
Meeting lengthUp to 24 hours
Our support24/7, local

Google Meet Guides & Resources

Step-by-step guides written by our Workspace team. Start here before you raise a ticket.

What We Help You With

The Meet problems our clients actually raise, and what we do about them.

Recording and storage

Recording is a Business Standard feature and up. We enable it for the right organisational units, point recordings at the correct shared drive and sort out who can access them.

Breakout rooms and moderation

Setting up breakout rooms, host controls, hand raising, polls and Q&A, plus the moderation settings that stop uninvited people joining an open link.

Calendar and invitations

Meet links that do not attach to invites, guests who cannot join, rooms that show as busy — nearly always a Calendar sharing or resource configuration problem. We fix it at the admin console.

Dial-in and phone joining

Where dial-in numbers are available for your region, we configure them so people on a poor connection can still join a meeting by phone.

Quality and bandwidth

Choppy video and dropped audio are usually the network, not Meet. We help you read the quality reports, size your bandwidth and set sensible resolution limits.

Security and access policy

Restricting meetings to your organisation, controlling external guests, enforcing knocking and setting the policies your compliance team needs.

Why go through us

Local Support, at No Extra Cost

Buying Google Workspace direct means your support path is a web form and a queue in another time zone. Buying through an authorised reseller costs the same, but support becomes a Lahore phone number answered by someone who can open your admin console with you.

We have been a Google reseller partner since 2015. Where an issue genuinely needs Google, we raise it on the partner channel and chase it, rather than leaving you to follow it up.

Included with your licences
Unlimited, unmatched support 24/7
Admin console configuration done for you, not explained at you
Staff training on Meet, Calendar and the rest of Workspace
Escalation to Google on the partner channel when needed
Billing in PKR with no international card charges
Licence changes, upgrades and user adds handled same day

Google Meet FAQs

Is Google Meet included with Google Workspace?
Yes. Meet is part of every Workspace plan. What changes between plans is the participant limit and whether recording, attendance tracking and noise cancellation are available.
How many people can join a Google Meet call?
Business Starter allows 100 participants, Business Standard 150, and Business Plus 500. Enterprise plans go higher. Meetings can run up to 24 hours.
Why can I not record my meetings?
Recording requires Business Standard or above, and it must be switched on for your organisational unit in the admin console. If you are on a qualifying plan and still cannot record, send us a message and we will enable it.
Can external guests join our meetings?
Yes, unless your admin policy restricts meetings to your own organisation. We can set that policy either way, and add knocking so hosts approve external guests before they join.
Does support cost extra?
No. Local support is included when you buy your Google Workspace licences through us. The licence price is the same as buying direct from Google.
Can you move our existing Workspace account to creativeON?
Yes. A reseller transfer moves billing and support to us without touching your data, users or settings. It usually takes a day and there is no downtime.

Get Unlimited, Unmatched Support 24/7

Tell us what Meet is doing wrong and we will look at your admin console with you. Same licence price as Google, local support included.