Hey there! 👋
So you just got your VPS server from CreativeON, and now you’re wondering what root access is all about. Don’t worry — it’s not as scary as it sounds. Let me walk you through it in simple, real-world terms.
What Is Root Access in a VPS Server?
Imagine your VPS server is like a house.
The root user is the owner of that house. They can go anywhere, change anything, and do whatever they want. On Windows computers, this role is called Administrator. On Linux and other Unix-based systems (which most VPS servers use), this role is called root.
Root access gives you full control over your VPS server. That means the root user can:
- Read, change, or delete any file
- Install or remove software
- Start or stop services
- Create or manage user accounts
- Change how the server behaves at a system level
It’s powerful — and that’s exactly why it needs to be handled carefully.
When Do You Actually Need Root Access?
Here’s some good news: most people don’t need root access every day, and that’s completely normal.
You probably DON’T need root access for:
- Installing WordPress or other CMS platforms
- Uploading website files
- Managing email accounts
- Handling daily website tasks
You DO need root access for:
- Installing special software or server packages
- Updating system-level programs
- Configuring firewalls and security tools
- Changing server settings at a deep level
- Creating users with special permissions
If you’re new to VPS hosting, chances are you won’t touch root access very often — and that’s okay. This is also why many managed VPS servers limit or restrict root access to protect your server from accidental damage.

Managed vs Self-Managed VPS (Important Clarification)
At CreativeON, we offer both options:
- Managed VPS:
We handle server updates, security, and stability for you. Full root access is usually restricted because you don’t need it — and restricting it helps keep your server safe and stable. In some cases, limited sudo access may be provided for approved tasks. - Self-Managed VPS:
You get full root access and complete control. This option is best if you’re comfortable managing Linux servers or have a system administrator.
If you’re ever unsure what level of access you have, our support team is always happy to explain.
How to Connect to Your VPS Server (Using SSH)
When you get your VPS from CreativeON, we send you an email with all your connection details. You’ll connect using SSH (Secure Shell).
Think of SSH as a secure tunnel between your computer and your server. Everything inside this tunnel is encrypted, which makes it far safer than older connection methods.
The usual process looks like this:
- You receive your server IP, username, and password
- You connect using an SSH tool
- You’re now communicating directly with your VPS server
Popular SSH Tools You Can Use
You’ve got plenty of options here:
- PuTTY (Windows) – Lightweight, reliable, and widely used
- Solar-PuTTY – A more advanced version with saved sessions
- mRemoteNG – Simple and fast for multiple connections
- MobaXterm – Feature-rich with built-in tools and file browsing
If you’re on Mac or Linux, you’re already covered. Just open Terminal and use SSH directly — no extra software needed.
Switching to the Root User (Only When Needed)
Once you’re connected using your normal user account, you might occasionally need root privileges.
Command:
sudo su –
Enter your password when prompted, and you’ll become the root user.
💡 On some servers, you may see sudo -i used instead. Both commands work if your account is allowed to use sudo.
You’ll notice your command prompt changes — that’s your sign that you now have full control.
⚠️ Important: Use Root Access With Extreme Care
This part really matters.
Root access allows you to break your entire server with one wrong command. A typo, deleting the wrong file, or changing the wrong configuration can take your website offline instantly.
Even experienced professionals:
- Double-check commands
- Make backups before changes
- Avoid staying logged in as root
There’s also a security risk. If you’re logged in as root and run a program with a vulnerability, that program has full access to your server. That’s why staying logged in as root all the time is a bad idea.
The Safer Way: Use sudo Instead of Root Login
The smarter approach is simple:
- Stay logged in as your normal admin user
- Use sudo only when needed
It’s like borrowing the keys for one task instead of owning the whole house.
Even Better: Disable Root SSH Login Entirely
This blocks attackers from even trying to log in as root.
Open the SSH config file:
sudo nano /etc/ssh/sshd_config
Find:
#PermitRootLogin yes
Change it to:
PermitRootLogin no
Save the file and restart SSH:
- Ubuntu / Debian:
sudo systemctl restart ssh
- AlmaLinux / CentOS:
sudo systemctl restart sshd
This small step greatly improves VPS security.
Grow Your Business with a Fully Managed, All-Inclusive Cloud
- Free & Hassle-Free Migration — No Downtime
- Unconditional Refund Policy — Anytime
- 24/7 Scalable Cloud Support
Common Questions We Get at CreativeON
It depends on your plan. Managed VPS plans usually restrict root access for safety. Self-managed VPS plans include full root access. If you’re unsure, just ask our support team.
If your user ID is 0, you’re root. You can also check /etc/sudoers to see which users can use sudo.
Don’t panic. This is exactly why backups matter. Contact our support team, and we’ll help you recover as quickly as possible.
Why Choose CreativeON for VPS Hosting in Pakistan?
CreativeON has been serving customers for over 20 years, working with trusted names like City42, Channel 24, QTV, Chughtai Lab, and Orange Line Metro.
We understand the Pakistani market and provide:
- Reliable VPS and dedicated servers
- Real human support
- Enterprise-grade infrastructure
- Fair, transparent pricing
We’re also an Official Google Workspace Partner and Reseller and a PKNIC Gold Partner for .PK domains, which allows us to offer competitive pricing directly from the source.
Whether you need VPS hosting, cloud hosting, dedicated servers, or Google Workspace, we’re here to support you properly — not just sell you a plan.
Final Safety Tips Before Using Root Access
✓ Always back up your server before major changes
✓ Read every command twice before pressing Enter
✓ Never delete files unless you know exactly what they do
✓ Use sudo instead of staying logged in as root
✓ Keep strong passwords and rotate them regularly
✓ Ask our support team if you’re unsure — that’s what we’re here for
Wrap-Up
Root access gives you full control over your VPS server, which is great when you need customization — but it’s not something you need every day.
If you’re new to VPS hosting, managed VPS plans exist for a reason. And if you ever need more control, you can always upgrade or ask us for guidance.
At CreativeON, our goal is simple: make hosting easy, safe, and stress-free for you.
Ready to get started or need help deciding?
Contact CreativeON today — we’re always happy to help.