Hey there! Ever wondered how big teams keep things running smoothly without giving everyone the keys to the whole castle? In Google Workspace, it all comes down to roles and privileges. Today, we’ll walk through what those terms mean, why they matter, and how you can set them up quickly—no tech jargon, promise!
What You’ll Learn
- The difference between roles and privileges.
- A look at the built-in admin roles Google already made for you.
- Step-by-step directions to give (or remove) admin power in just a few clicks.
- Tips to keep your data safe while letting teammates help out.
- Why CreativeON (the official Google partner in Pakistan) keeps prices lower than the rest of the market.
- Answers to questions your coworkers might ask.
- A fast recap you can share with the team.
Let’s jump right in—you’ve got this!
Roles vs. Privileges in Plain Words
Picture your Google Workspace like a school. A role is the job title—teacher, librarian, principal. A privilege is the single task each job can do—mark homework, add a new book, or approve a field trip. Give someone a role, and they automatically get all the right privileges tied to it.
Why bother? Because giving everyone “principal” access would be risky—just like you wouldn’t let every student change the report cards!
Meet the Ready-Made Admin Roles
Good news: you don’t have to start from scratch. Google offers several built-in roles. Here’s a quick table so you can see them at a glance.
Role Name | Main Superpower |
Super Admin | Full control of every setting, user, and billing task—best kept to one or two trusted people in case of emergencies. |
Groups Admin | Create, edit, or delete Google Groups and manage group members. |
User Management Admin | Add or remove users, reset passwords, and update profiles—but can’t touch other admins. |
Help Desk Admin | Reset user passwords and view basic profiles—perfect for front-line support. |
Services Admin | Turn Google services on or off and tweak settings for Drive, Calendar, and more. |
Mobile Admin | Approve, block, or wipe mobile devices linked to Workspace accounts. |
Storage Admin | View storage reports and set storage limits for users and shared drives. |
Tip: Stick to the “principle of least privilege.” That’s just a fancy way to say: give people only what they need to do their work—no extra goodies lying around.
Step-by-Step: Assigning a Role in Under 5 Minutes
1. Sign In to the Admin Console
- Visit admin.google.com and use your super-admin account to log in.
- You’ll land on the dashboard—kind of like the control room for your whole organization. Take a deep breath; you’re in the right place!
2. Find the User
- Click Directory → Users.
- Search the person’s name in the top bar and open their profile.
3. Open “Admin Roles & Privileges”
You’ll see a panel that lists any roles they already have and the ones they could get.
4. Pick the Role
- Toggle the slider next to the role you want to give—Super Admin, Help Desk Admin, or whichever fits.
- Click Save. Done! The change rolls out in minutes (though Google says it could take up to 24 hours in rare cases).
5. (Optional) Limit by Organizational Unit (OU)
If your company has different branches (say, Lahore and Karachi), you can scope the role to only one OU. That keeps admins focused on their part of the team.
Frequently Asked Questions
No. Help Desk admins can only reset passwords and look at basic profiles—they can’t open your Drive files or peek at billing.
No stress. Go back to Admin Roles & Privileges, switch off the role, and press Save. The change takes effect almost right away.
As many as you like, but try to keep it tidy. Combining several smaller roles is okay if one pre-built role feels too broad.
Yes! When you assign the custom role, choose the Lahore OU so it doesn’t spill into other branches.
Why CreativeON Gives the Best Deal in Pakistan
We’re not just another vendor; CreativeON is an official Google Workspace Partner and Reseller right here in Pakistan. That means we buy direct from Google—and because we care about long-term trust, we’t drop our own profit margin to pass the savings on to you.
- Local 24/7 support in Urdu and English—no waiting for overseas time zones.
- No hidden costs—what you see is what you pay.
- One-stop shop—domains, hosting, Workspace, all under one roof.
So when you search “google workspace in Pakistan,” “google partner in pakistan,” or “google partner pakistan,” you’ll find us front and center—and for good reason!
The author
Asher Feroze
I’m Asher Feroze, and I’ve been part of CreativeON for several years, working in various roles including Manager Operations, Business Development Manager, and technical support for our web hosting services. Over time, I’ve gained deep insights into both the business and technical sides of the industry. Now, I use that experience to write informative articles for CreativeON, Gworkspace, and gworkspacepartner.pk, helping readers make smart choices when it comes to web hosting and Google Workspace solutions.