Configuring your emails in Outlook Express or Outlook 2007

1- From menu bar, click Tools > Account

2- Next click Add > Mail

3- Enter the required info when asked.

POP3: mail.your-domain.com

SMTP: Please use your ISP settings for exp, if you are using PTCL broad band you will use smtp.ptcl.net etc.

Account Name: email user name (If your hosting is windows based, please enter complete email address here)

Password: your password

Close both dialogues.

Click “Send and Receive “to check your emails.

If you are using your our settings than use the following settings.

Please Go to Tools > Account Settings > New > Next > check the manually configure settings or additional server types > Next > Next OR for existing Please go to Tools > Email accounts

Your Name: You’re Name:

Email ID:  emailID@yourdomainname.com

Account Type: POP3

Incoming Mail Server: maill.yourdomainname.com

Outgoing Server: mail.yourdomainname.com

Username: emailID@yourdomainname.com

Password: *******

After that click on more settings > Out going Server Tab > please check our server required Authentication.

Go to advance> Please change the outgoing Server (SMTP) from 25 to 587.

If you have any issue with settings you can contact with us.

Emails are back bone for any business website or company, we are living in the Era where you are receiving Emails from your beside or next table.  Being a technical support Manager I can say that there is numerous reason for Emails failure or bounce back.  Following are some techniques which you must applied before complaining.

1:- Now a day’s almost all the ISP’s are using their own SMTP (Port:25)services and there is not any acknowledge from them about it to user, they are complaints to hosting providers,  the clients and venders suffered because of it.

2:- Check your local network that is working fine or not?

3:- Check your system or network fire walls.

4:- Reset your internet connection if you are using any Email client such like outlook etc.

5:- If it is possible change your POP or SMTP settings from your domain name to IP or IP to domain name it is because if your Windows firewall or Network firewall.

6:- Some servers required authentication when you trying to send an Emails, this option is available in all Email clients. For outlook clients please go to Tools> Account Settings> Select appropriate account> More Settings > Servers > and click on our server Required Authentication.

The above are the few basic things which client needs to check if they have issue with their Emails.

Yes some time we have an issue with mail server due to spamming, updates and other reason. But these are rare cases not often.

We are providing solution to our clients against the ISP’s SMTP services, we just enabled the alternative ports for client and they can use our Mail services for sending and receiving Emails.